Shipping policy

Thank you for shopping at 2 Cute. We want to ensure a smooth and hassle-free shopping experience for you, including the shipping process. Please take a moment to review our shipping policy below:

Processing Time

Before we ship out your order, please allow us 1-3 business days for standard processing, and 3-5 business days during holidays and peak season. During this time, we will carefully package your items and prepare them for shipment. Note that processing time is in addition to the estimated delivery time provided for each shipping method.

Shipping Methods

We offer the following shipping methods for orders within the continental United States:

UPS Ground:

  • UPS Ground is our standard shipping option.
  • Estimated delivery time for UPS Ground is typically 1-5 business days, depending on your location.
  • You will receive a tracking number via email once your order has been shipped.

    UPS 3-Day Select:

    • For expedited delivery, we offer UPS 3-Day Select.
    • UPS 3-Day Select guarantees delivery within 3 business days from the date of shipment.
    • You will receive a tracking number via email once your order has been shipped.

    Free Shipping

    We also offer free standard shipping on orders of $75 and above. This offer is valid for deliveries within the continental United States only.

    Tracking Your Order

    Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment.

    Please note that while we strive to provide accurate tracking information, there may be instances where tracking updates are delayed or not available. We appreciate your understanding in such cases.

    Reserved Rights

    To ensure a smooth fulfillment process, we kindly ask our customers to provide accurate and up-to-date shipping and billing addresses. It is important to use common shipping and billing addresses to avoid potential issues or delays.

    • We reserve the right to modify or update our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
    • We reserve the right to refuse or cancel any order in the event of pricing errors, technical issues, suspected fraud, or for any other reason.
    • We are not responsible for any lost, stolen, or damaged packages during transit. However, if you encounter any issues with your shipment, please contact our customer support, and we will do our best to assist you in resolving the matter.

    International Shipping

    At this time, we only offer shipping within the continental United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future.

    Disclaimer

    Please be aware that shipping times provided are estimates and not guaranteed. While we make every effort to deliver your order within the specified timeframes, there may be external factors such as weather conditions, holidays, or other unforeseen events that could cause delays.

    If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team at info@2cuteclothing.com. We are always here to assist you.